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MyActiveSG+

MyActiveSG #ICYMI
Latest Updates
23 August 2024 1️⃣ Making it easier for children and those without Singpass to buy passes • From 24 Aug, you can...
I want to pin to home screen. How Ah?
I want to buy passes & book programmes for my child. How Ah?
I want to enter the gym/pool. How Ah?
I need my caregiver to send my child for swim class How ah?
How to | Accessing Pool with Grandparent
Parents, helpers and caregivers of ActiveSG pool users, take note! If you aren’t using the pool and need to help the...
I cannot scan the QR code. How Ah?

Latest Updates

23 August 2024

 

1️⃣ Making it easier for children and those without Singpass to buy passes

• From 24 Aug, you can purchase passes over the counter at ActiveSG gyms/pools if you have any difficulty buying them on our platform. You can pay by credit cards, PayNow, Google Pay, or Apple Pay. Our team will also be there to help you set up your MyActiveSG+ accounts for your next visit.

• We’ll be running trials to include QR codes on passes, and speed up entry into pools/gyms by improving how you can scan those or the barcodes on your NRIC/EZ-Link card.


2️⃣ Improving how you find and join programmes

You can now filter search results to find programmes at your preferred venue, in addition to filtering by start/end date, sex, and age range. We’ll make further improvements as we go.


3️⃣ Taking action against resellers

This is a necessary part of keeping our commitment of making access to sports facilities fair for everyone. In the past 2 weeks, we’ve suspended 2 people for onselling their slots. We know scalping is a long-standing pain point, and we’re working on more robust measures to prevent misuse of the platform.

 

Find out more

How to | Pin to Home Screen

How to | Link My Child's Account

How to | Enter Gyms & Pools

How to | Accessing Pool with Grandparent

 

Parents, helpers and caregivers of ActiveSG pool users, take note!

If you aren’t using the pool and need to help the child/children in your care get ready either before or after class, there is a 15-minute complimentary grace period for you to enter our swimming facilities. If you are staying throughout the duration of the swim class, we seek your understanding to purchase a swim pass for entry.

For caregivers of users with special needs, you are welcome to accompany them throughout their entire pool session, on a complimentary basis.

Please approach our Sport Champions for assistance on complimentary entry into the pool. You will be required to scan a QR code before accessing the pool. Should you require any assistance or clarifications, they will be happy to guide you.

Linked Acc brochure-A5

 

Find out more

How to | Scan QR Code

Got a Question?

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1800 344 1177

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