or https:// as an added precaution. 
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![ActiveSG Academies and Clubs Logo (Solid Colour)[8647]](https://www.activesgcircle.gov.sg/hs-fs/hubfs/ActiveSG%20Circle%202023Theme/images/ActiveSG%20Academies%20and%20Clubs%20Logo%20(Solid%20Colour)%5B8647%5D.png?width=70&height=31&name=ActiveSG%20Academies%20and%20Clubs%20Logo%20(Solid%20Colour)%5B8647%5D.png){kind=small}
Announcements
July 2024 - MyActiveSG+ Updates!
19th July 2024
July 2024 - System Updates!
24th July 2024
July 2024 - SwimSafer Updates!
Dear SwimSafer instructors and assessors,
We have concluded our SwimSafer 2.0 Transition System Assessor Offline and Online Engagements. 🎉
Thank you everyone who had made time to attend the sessions from 28th June 2024 – 10th July 2024 conducted by the SportSG SwimSafer team.
(IMPORTANT!) To all Instructors and Assessors, please be reminded to submit the Instructor and Assessor Code of Conduct Declaration Form by 15th July 2024 as mentioned in the sessions.
For those who missed or want to review what was presented during the engagement sessions, click on the image below for the key takeaways.
Your support is appreciated as we navigate these changes together.
Thank you!
11th July 2024
July 2024 - World Drowning Prevention Day 2024
Mark it on your calendar!
Where: ActiveSG Jalan Besar Swimming Complex
When: 20 July 2024, 9am-12pm
Wear blue that day and join us to learn more about drowning prevention and water safety as we commemorate World Drowning Prevention Day 2024.
This is also the first time in the history of total defence that we are bringing emergency exercise in an aquatic setting to the community.
Not only are we educating our people on water safety and drowning prevention, but we also want you to do good as you learn to be safe by donating to our adopted charity - Singapore Aquatics. Scan the QR Code on the poster and do your part so that Singapore Aquatics can continue to conduct free swimming lessons for children and youth from underprivileged backgrounds. Learning to swim and be water-safe is part of the multi-layer of drowning prevention.
Water Safety is a Shared Responsibility.
I pledge to do my part.
Personal Responsibility Towards Water Safety and Drowning Prevention.
Prevention Made Possible.
Anyone can drown, no one should.
Sesiapa sahaja boleh lemas, tiada siapa yang harus.
珍爱生命, 预防溺水。
யார் வேண்டுமானாலும் மூழ்கலாம், யாரும் மூழ்கக்கூடாது.
27th June 2024
May 2024 - SwimSafer Updates!
Dear Coaches,
We extend our heartfelt thanks to the coaches who attended the SwimSafer Townhall Engagement event from May 13th to 14th at BlackBox SportSG. We truly appreciate your dedication and the time you spent participating in the session.
For coaches who were unable to attend the engagement, we have prepared a brief summary with infographics of the key points presented by SportSG, Singapore Aquatics and NICA. This information aims to provide you with an overview of the discussions and updates shared during the Engagement session.
SportSG
Transition System (Temporary)
- SwimSafer Assessment Registration | Theory Quiz | Assessor Grading
Integrated System (Q2 2025)
- Integrated System with centralized assessment system to enhance the experience of learners and ensure that they are safe in, on and around the water and to swim well
In 2024, we will explore the following:
- Partner SAQ to design and provide a comprehensive suite of courses available for instructors and assessors to upskill themselves as part of CCE
- Implement a transition system to enable the selection of qualified assessors for assessments and explore ways to simplify the instructor-assessor matching process.
- Conduct more independent checks and audits on assessments to provide feedback to further improve the instruction of SwimSafer
- Kickstart a public education campaign on SwimSafer to better inform and involve parents as a partner in supporting their child’s progress in SwimSafer.
![image001[28]](https://www.activesgcircle.gov.sg/hs-fs/hubfs/image001%5B28%5D.png?width=709&height=400&name=image001%5B28%5D.png)
![image002[5]](https://www.activesgcircle.gov.sg/hs-fs/hubfs/image002%5B5%5D.png?width=709&height=400&name=image002%5B5%5D.png)
Singapore Aquatics
- A comprehensive program to enhance swimming education and coaching, with coaching pathways, including SwimSafer instructor courses and coaching specializations. (Found in infographic)
- Continuous learning and monthly workshops for coaches' professional and personal development to earn their CCE hours.
- Holistic learn-to-swim program found in our National Swimming Framework – Full Ecosystem (Found in infographic), which focus on inclusivity and accessibility, with programs tailored for various age groups and abilities. The program also includes specific skills training for different aquatic sports like open water swimming, artistic swimming, diving, and water polo.
- Introduction of Centralized SwimSafer assessment centers plan to ensure standardization, efficiency, and integrity.
- Timeline of the upcoming events (Found in infographic).
- Membership renewal (June 2024) - $20 discount code
NICA
- NICA provided insights to their backstories with services they provide.
Some additional links:
- I am interested in an online session to clarify any questions regarding the transition system: https://forms.gle/
- To view the consolidated version of the slides, please click on the following link: https://tinyurl.com/3crc73xw
As we navigate through this transition, it's crucial to maintain clear communication with all stakeholders, including MOE vendors and parents. To facilitate this, we have established FAQ pages to address any inquiries or concerns. Your feedback is highly valued, and we invite you to share your thoughts by completing the feedback form available at the following link: https://forms.gle/
Thank you!
On behalf of
24th May 2024
July 2023 - Sport Safety Core Values
June 2023 - SwimSafer Updates
February 2023 - SwimSafer updates
Greetings from the SwimSafer Team.
We would like to thank everyone in the SwimSafer community for your support and feedback regarding the November 2022 Update. Please refer to the important updates for Feb 2023:
Extension of Assessor License Expiry
All current Assessors’ Licence Expiry will be extended till 31 Dec 2023 to synchronise with the SwimSafer 2.0 re-Certification expiry for all Instructors. All Instructors and Assessors must ensure that their NROC accreditations, SwimSafer 2.0 Instructor License and ActiveSG Usage Permit (SwimSafer) are current at all times and maintained till 31 Dec 2023. There will be no provision granted to Assessors if they fail to upkeep or do not possess the required valid qualifications. There is no new Assessor Course scheduled until further notice.
SwimSafer 2.0 Assessment and Application Guidelines
We will continue to monitor the conduct of the assessments and seek to improve the overall conduct and professional standards of the Swimsafer assessments. This is an updated version to provide greater clarity and to further streamline processes for the conduct of SwimSafer Assessments. Please refer to the attached version which will take effect from Mar 2023, below are some key reminders:
- Upholding the Integrity of Assessments
Our priority is to ensure the continuity of Assessments as well as the accuracy of results and certification. All Assessment change requests by Service Providers/Instructors MUST be submitted at least three (3) working days before the assessment date, assessment cancellations and refunds will only be approved upon valid reasons provided and with attached relevant documentation submitted by the participant(s). All requests and submissions will be reviewed and approved on a case-by-case basis.
- Code of Conduct – Roles and Responsibilities
Please refer and adhere to the updated the roles and responsibilities for Service Providers, Instructors and Assessors including the Code of Conduct for clarity and to reduce any misunderstanding during the conduct of Assessments.
- Reminder on Administration matters
As mentioned in our previous update, we would like to seek the community’s assistance and cooperation to ensure the accuracy of the participants details when registering for Assessments and avoid making changes after the assessments have been created. Service providers or Instructors are reminded to seek the participants’ consent via ‘Participant’s Consent Form for the Collection of Personal Data’ before creating an assessment. Participants’ personal data should not be submitted without permission as a placeholder to be changed after assessments have been published. Please refer to the SwimSafer 2023 eDM and Participant PDPA Consent form found on the SwimSafer website for your necessary information and dissemination to parents.
| Stages | Ratio |
| Stage 1 & 2 (combined) | Minimum 5 and maximum 30 participants |
| Stage 3 & 4 (combined) | Minimum 5 and maximum 20 participants |
| Stage 5 & 6 (combined) | Minimum 5 and maximum 10 participants |
SwimSafer 2.0 Assessment Minimum Participant Group Size
Please note that wef 15 Mar 2023, the minimum number of participants to be registered for SwimSafer 2.0 Assessments will be revised to the original minimum of 5 pax in the SwimSafer Portal for all stages which will supersede the restrictions previously implemented.
SwimSafer Portal – Regular Maintenance and System Update Schedule
Please be informed that the SwimSafer Portal undergoes regular system maintenance and update every Wednesday 8pm to Thursday 2am. We would like to advise all Service Providers and Instructors to avoid publishing your assessments (including any payment or credit card transactions) during this period to avoid any system payment errors or assessments being published without Assessment codes.
Query Management
Do refer to our website https://go.gov.sg/swimsafer for regular updates and information. For other queries, please contact us at SPORT_swimsafer@sport.gov.sg.
2023 SwimSafer EDM
Nov 2022 - SwimSafer updates
- Participants’ E-Certificates
- Assessor no-shows, Punctuality and Service Providers assigning Instructors as Assessors
- Assessments at Non-ActiveSG Swimming Complexes
Oct 2022 - ActiveSG Facilities Closure
Please be advised that all ActiveSG sport centres and sport facilities will be closed due to an internal event on 31 October 2021 (Monday) from 6:30am to 4pm. Our facilities will resume operations after 4pm. Please bookmark this URL (www.myactivesg.com/facilities/sport-centres/facilities-closure) for future reference too.
July 2022 - MOE SwimSafer Resumption Notice
Dear SwimSafer Service Providers, Instructors and Assessors,
It has been 2 long years and with many adaptations along the way to enable us all to continue our business in a safe and smooth manner.
We would like to express our appreciation for everyone’s cooperation and understanding. With the relaxation of Safe Management Measures, the MOE SwimSafer programme will be recommencing on 27 June 2022 at many ActiveSG Swimming Pools.
Do keep a lookout for the notices at the respective facilities and avoid the peak period from Monday to Friday 8.00am to 4.00pm.
We look forward to working with all of you as we continue this journey together. Stay safe and take care.
SwimSafer™ 2.0?
The SwimSafer 2.0 programme consists of six progressive stages, each comprising approximately 12 hours of lesson time. Survival and activity skills are taught in each stage of the programme, working progressively toward the next stage.
Upon successful completion of theory test and practical test for each stage, participants are able to obtain their e-certificate through FileSG. (Scroll down to the bottom of this page for the links to the theory test.)
The programme aims to teach swimming proficiency and water survival skills in a fun manner. These skills are necessary to help reduce the number of drowning incidents in Singapore.
The SwimSafer programme consists of 6 stages.
Please click on the stage below for more details:
Stage 1
The objective is to develop confidence and independence in the water, learn general and deep-end water safety. Techniques taught include the forward and backward movement, safe entry and exit, and personal water safety.
The SwimSafer videos have been temporarily removed for review.
Stage 2
General skill development including unassisted step entry into the water, sculling, feet first surface dives, personal water safety skills as well as water safety in aquatic environments. One of the goals is to achieve 25 meters of continuous swimming.
The SwimSafer videos have been temporarily removed for review.
Stage 3
Entry skills such as the stride jump will be taught. Skills include sculling, underwater skills and putting on a personal flotation device (PFD) whilst in water and swimming with it. One of the goals is to achieve 50 meters of continuous swimming.
The SwimSafer videos have been temporarily removed for review.
Stage 4 (Bronze)
Development of student’s stroke techniques is a focus here, along with coordinated breathing in deep water. This stage sees the introduction of throw rescues and more personal survival skills. One of the goals is to achieve 100 meters of a variety of strokes.
The SwimSafer videos have been temporarily removed for review.
Stage 5 (Sliver)
Fundamentals of diving will be introduced. Development of personal survival knowledge will continue with a situational context of swimming quickly away from a sinking boat. Students will be required to demonstrate efficient stroke techniques by swimming a variety of strokes over 200 meters within a given time frame.
The SwimSafer videos have been temporarily removed for review.
Stage 6 (Gold)
Students will be required to perform a variety of strokes with efficiency over 400 metres within a given time frame for each stroke. Personal survival skills like making use of clothing to make a personal floatation device and swimming with them, putting on a life jacket in water and demonstrating the Heat Escape Lessening Posture technique will be taught.
Each stage consist of different elements that include:
- Entries and Exits
- Sculling and Body Orientation
- Underwater Skills
- Movement/Swimming/Strokes
- Survival Skills
- Rescue Skills
- Knowledge
The SwimSafer videos have been temporarily removed for review.
Where to Attempt the Theory Test
- For Participants registered BEFORE 30th June 2024:
Please click on Theory Test Assessment v.1 to attempt the test. - For Participants registered AFTER 30th June 2024:
Please click on Theory Test Assessment v.2 to attempt the test.
Click on Theory Test Portal Guide to help you navigate through the new portal for your test. - You may re-attempt the theory test until you meet the score requirement.
For Additional Knowledge
Click on Water Safety Knowledge to find out more.
How to Register?
There are 2 ways to enrol for the SwimSafer 2.0 programme:
- Primary school students can enquire and register for the SwimSafer Programme with their respective MOE schools.
- Register privately with an accredited SwimSafer swimming instructor.
Click on the List of Instructors (PDF file) to view their details.
(Instructor list updated as of 18th July 2024)
About SwimSafer Instructors and Assessors
The SwimSafer 2.0 programme and assessments are conducted by SportSG accredited SwimSafer 2.0 instructors and assessors.
SwimSafer instructor are required to possess valid:
- National Registry Of Coaches Membership (NROC)
- Understanding Safe Sport as a Coach
- Standard First Aid + AED
- SwimSafer™ 2.0 Instructor certification
SwimSafer assessor is required to have:
- Fulfilled the criteria of a SwimSafer™ 2.0 instructor AND
- SwimSafer™ 2.0 Assessor certification
Location of ActiveSG Pools
All SwimSafer assessments can be conducted at any ActiveSG pools and private swimming facilities if the pool specification meets the requirement of the SwimSafer assessment for the respective stages.
North-East
MyActiveSWIM™ Scheme (Swim Pass)
[Available from 15 August 2024 onwards]
What is MyActiveSWIM™ scheme?
MyActiveSWIM™ provides ActiveSG members unlimited pool access to all ActiveSG swimming complexes islandwide (EXCLUDING MOE Evans Pool).
Who is eligible for MyActiveSWIM™ scheme?
Users have to be a verified ActiveSG member before being eligible to purchase MyActiveSWIM™ scheme.
What are the rates for MyActiveSWIM™ scheme?
Details of MyActiveSWIM™ scheme are as follows:
|
Category |
Monthly unlimited access |
12 months unlimited access |
|---|---|---|
|
Child/ Student |
$5/ month |
|
|
Adult (18-54 years old) |
$10/ month |
|
|
Senior |
$5/ month |
$50 $60 (for all swimming complexes) |
How to sign up for MyActiveSWIM™ scheme?
Members can sign up for MyActiveSWIM™ scheme via the following channels:
- ActiveSG mobile app Log-in> Buy Scheme
- members.myactivesg.com Log- in> My Account> Buy Scheme
- Guest Services Offices / Swimming Complexes
How to pay for MyActiveSWIM™ scheme?
Payment can be done via:
- Member’s eWallet (using the ActiveSG app and website)
- Credit Card (using the ActiveSG app and website)
- Cash/ Credit Card at our ActiveSG Sports Centres / Swimming Complexes
- NETS at selected Guest Services Offices
Is there a minimum period that I need to purchase for MyActiveSWIM™ scheme?
Members can purchase MyActiveSWIM™ scheme on a monthly basis.
SportSG SwimSafer Remediation Programme
MOE Students who did not meet the requirements of the MOE SwimSafer 2.0 Stage 1 Programme are invited to take up this fully funded remediation programme initiative with SportSG. This remediation programme will be conducted by qualified SwimSafer Intructors outside curriculum time.
| Details of remediation programme: | ||
| Day of Lessons: | Lessons will be either during Term Time on Weekdays, 2 Weekends or School Holidays (Last Week). |
|
| Mode of transportation for participants: |
Parents to Chaperone and Provide Transport for participants to the respective venues. |
|
| Available time slots: | 2:30-4pm or | 7-8:30pm |
| How to sign up: | Parents to register via ActiveSG Mobile App or Website Link ActiveSG (myactivesg.com) |
|
| Lesson details: | 3 Lessons + 1 Assessment (Total 4) | |
| Locations: | Bukit Batok SC | Closed Wednesdays |
| Clementi SC | Closed Mondays | |
| Delta SC | Closed Wednesdays | |
| Yio Chu Kang SC | Closed Thursdays | |
| Hougang SC | Closed Tuesdays | |
| Heartbeat @ Bedok SC | Closed Thursdays | |
Requirements
- Parents to make their own transport arrangements for their child to get to the venue.
- Participants are required to attend all 3 remediation lessons in order to be eligible for their swim assessment
- No make-up test for their swim assessment in the event of any absences.
- Participants to wear proper swimming attire according to the pool's rules.
- In order to proceed to the assessment in the 4th session, participants will need to pass the online theory quiz administered through the ActiveSG portal after the 3rd lesson.
- To pass the SwimSafer 2.0 remediation programme, the participants must pass BOTH the practical test and online theory quiz.
- Ensure that stage 1 is selected for the online theory quiz with your correct name, NRIC/FIN and DOB keyed in. Successful completion of the theory quiz will indicate “well done” upon achieving score of 90% and above.
- Parents are allowed to sign up for 2nd attempt maximum, if the child did not meet the requirements of the remediation programme at the 1st attempt.
If you have any queries about the remediation programme, kindly contact us at
ActiveSG_SwimSafer@sport.gov.sg.
Coaching at ActiveSG Pools
Usage Permit
To conduct SwimSafer 2.0 programme in an ActiveSG swimming pool, an instructor must first have a valid usage permit. This permit enables an instructor to utilise ActiveSG swimming facilities for their coaching purposes.
To apply/renew for a usage permit, individual instructor must have the following prerequisite:
(1) NROC membership
(2) SwimSafer 2.0 Certification
How to apply/renew usage permit?
Click on Usage Permit Application Guide to help you through the process of applying or renewing your usage permit.
Corporate Booking of Swimming Lanes
Only corporate companies are able to book ActiveSG lanes to conduct swimming classes other than SwimSafer.
Rates and application form for corporate booking can be found in the link below:
Corporate rates - ActiveSG (myactivesg.com)
Application of Assessment
All applications for SwimSafer 2.0 assessment must be applied online through FormSG. SwimSafer assessment consists of one (1) practical assessment and one (1) online quiz. The participant must meet the requirements for the practical assessment and the online quiz to pass the assessment.
For each SwimSafer assessment, each participant has only one (1) attempt for the practical assessment but may attempt multiple tries for the online quiz until he/she has passed or up to 3 months upon application.
Participants are encouraged to sign up for an ActiveSG Membership Account before registering for the assessment if they wish retrieve their e-certificates in their account.
Personal Data Protection Act (PDPA) Ruling (*Not applicable to MOE School Programme)
As of 1st September 2019, the PDPA ruling will be in effect. Attached are two forms – Warranty Clause and Parent Consent Form.
The Warranty Clause Form will be signed by all service providers with signature and to be sent back to us via email.
The Parent Consent Form will be signed by all your participant/parents. The signed consent forms must be kept by you for at least 7 years
Assessor Finder
Service Providers can use the excel link below to find their assessors before creating an assessment.
There will be dropdowns for you to select the zone, day and time to filter out the right assessor for your assessment.
Create Assessment through Assessment Registration Form
- You may key in the details of the participants through FormSG or you may use the excel template below to submit via FormSG.
- MOE may submit the details using the excel templates provided to our email or via FormSG.
- Click on SwimSafer 2.0 Assessment Registration Form to start registering.
Click on SwimSafer 2.0 Assessment Registration Form Guide to help you through registering. - Submit the details through FormSG by using excel templates below (Please follow the instructions guided on the first tab of the excel and fill in the details on the SwimSafer Assessment Participant tab):
Registration for Private Participants Template (Updated as of 25 July 2024)
Registration for MOE Participants Template (Updated as of 25 July 2024)
- Click on SwimSafer 2.0 Assessment Registration Form to start registering.
- Application(s) has to be submitted at least 14 calendar days prior to the assessment date.
Assessment setup conditions
- There is a minimum fee of $50 when registering 5 or less participants.
If you want to add on:
Example 1: You have registered 3 participants initially, you want to add 2 more participants to the same assessment, you will need to send in an Assessment Change Request Form to add in the 2 participants as additional fee is not required.
Example 2: You have registered 3 participants initially, you want to add 5 more participants to the same assessment, you will be required to send in the Assessment Registration & Payment form again with the additional 5 participants' details and to just pay for 3 participants, $10 for each participant. - For more than 5 participants:
e.g. If you have 8 participants, there will be a charge of $10 per participant. In this case, it will be $80. - Add on participants for more than 5 participants' assessment:
e.g. If you have registered 5 participants or more initially and you need to add on for 2 more participants to the same assessment, you will be required to send in the Assessment Registration & Payment form again to pay for the additional 2 participants, $10 for each additional participant. - Strictly no merging of 2 different levels per participant under the same assessment group.
- Mixing of participants from different stages is allowed within a single assessment group, following this configuration: Stage 1 & 2, Stage 3 & 4, Stage 5 & 6
- It is mandatory for all service providers to include the full address of the assessment for assessor payment verification and for the assessors to be aware of the location.
For non-ActiveSG swimming pool assessments
- For all private pool facilities, service providers to submit pool specifications to SwimSafer team for approval before registering for the assessment. Service provider who did not submit the pool specifications is at risk of having the assessment terminated by the assessor(s) on-site if the pool does not meet the requirement.
- Service providers shall be responsible and must inform Assessors on the terms & conditions for the access to private pool facilities .
Changes in an Assessment
- Should any SwimSafer assessor be unable to make it for the assessment because of a valid reason, he/she should make the arrangement to re-assign the assessment by filling up the SwimSafer Assessment Changes Request Form and also inform the service provider.
- If the assessor did not turn up for the assessment and no prior arrangement has been made, the Service provider / instructor should attempt to look for a qualified assessor on-site and the arrangement will have to be made known to SportSG. In the event that no replacement assessor can be found, the assessment will have to be postponed.
- SportSG strongly encourages service providers to print a hardcopy of the assessment form as a contingency measure, in preparation of various scenarios e.g. adhoc assessor replacement or when there is a network error.
Cancellation & Refund for Service Provider
- Once the booking of SwimSafer assessment is made, request of refund is not allowed, unless it is of valid reason(s).
- For compassionate, medical and/or other valid reasons must be supported by relevant evidence (e.g. medical certificate and/or etc), the application will be reviewed on a case-to-case basis.
- For any cancellation of assessments due to valid reason(s), the service provider must inform the assigned assessor and submit the SwimSafer Cancellation & Refund Request Form
SwimSafer Instructor Course
Please Note:
- Registered NROC Full Membership
- Successfully completed "Understanding Safe Sport as a Coach" on SportSG-ED.
Download Understanding Safe Sport as a Coach Guide now to get you started. - Registered member of TeachSAQ/CoachSAQ
Register here: www.revolutionise.sg/sgswim/registration
If you have all the above steps done, click on SwimSafer Instructor Course Interest Form to register your interest with us.
Assessor's Guidelines
Assessment Allocation
- Service Providers & Instructors will be given the option to select and coordinate from a list of assessors to allocate for their assessments.
- Assessors are also able to book the assessment slots through the Assessor Job Listing on the next Tab.
Click on this Job Listing Instructional Video Guide on how to book an assessment slot.
Assessing Practical Test
- Testing Protocol remains unchanged.
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- Manual assessment checklist will be mandatory for verification.
- Report to the respective assigned assessment.
- Cooperate and work with the instructor at the assigned assessment.
Submission of Results
- Assessments will be graded through SwimSafer Practical Assessment Portal.
- Assessment Code and Assessor ID are required to login to the SwimSafer Practical Assessment Portal.
Click on SwimSafer Practical Assessment Results Submission Portal to start grading.
Click on Result Submission Instructional Video Guide to help you navigate through the portal.
Amendments & Reporting for an Assessment
- Assessors need to update SportSG SwimSafer department regarding Rain-Off or
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any Assessment changes. Email us at ActiveSG_SwimSafer@sport.gov.sg - Assessors, who are unable make it to their allocated assessment, need to withdraw at least 3 days in advance before the assessment day.
- Click on Assessment Change Request Form if you have any changes to make in an assessment.
- Click on Cancellation & Refund Request Form if you want to cancel the assessment.
- Click on Assessment Rain-Off Form to apply for Rain-Off.
Payments for Assessors
- Payments will be made to all assessors by the end of the following month after all records of completed assessments are verified.
For e.g. Assessments done from 1st January to 31st January will be processed in the first week of February and payment will be made to all assessors by the end of February. - It is the assessors’ duty to update the results immediately after each assessment is completed.
- Failure to update results within 24 hours of the assessment will lead to payment discrepancy.
- For assessors who have been inactive from SwimSafer assessments for at least 6 months, do register and submit your bank payment details via the vendor@gov to facilitate payment process. Ensure that preferred payment type is PayNow NRIC.
- Assessors are to ensure that their preferred bank account is link to their PayNow NRIC. You may refer to the steps to link your account in PayNow Registration Guide.
SwimSafer Assessor Course
General Enquiries for All
Enquiries on SwimSafer 2.0 Assessment
Looking for a Swim Coach?
There are 2 ways to enrol for the SwimSafer programme:
- Primary school participants can enquire and register for the SwimSafer programme with their respective MOE schools.
- Register privately with a SportSG SwimSafer accredited swimming instructor.
Click on the List of Instructors (PDF file) to view their details. (Instructor list updated as of 27 June 2024))
How to register for SwimSafer assessment?
There are 2 ways to enrol for the SwimSafer 2.0 programme:
- Primary school students can enquire and register for the SwimSafer Programme with their respective MOE schools.
- Register privately with an accredited SwimSafer swimming instructor.
Click on the List of Instructors (PDF file) to view their details.
(Instructor list updated as of 18th July 2024)
What is the minimum age to enrol for SwimSafer 2.0 programme?
The recommended minimum age for entry into the SwimSafer programme is 6 years old.
However, the minimum age may vary with different service providers and instructors.
Can participant with swimming background skip assessment stages?
Yes, the service provider/instructor will access the capability of the participant and advise accordingly.
Can SwimSafer 2.0 programme be conducted at private swimming pool?
Service providers/Instructors will be able to advise.
In what circumstance, a participant is not allowed to take the practical test?
From 1st July 2024 onwards, participants must complete their theory test first before they can participate in their practical test. This is to make sure that they can receive their e-certificate smoothly.
SwimSafer 2.0 Certificate
How to retrieve SwimSafer Certificate?
- Log in to the participant's FileSG to retrieve the e-certificate.
Click on Retrieving your e-certificate Instructional Video Guide to guide you on how to retrieve your e-certificate.
- If you do not see the e-certificate in the participant's FileSG after the practical assessment has been graded, please login again after 23:59.
- Please contact us if the participant's e-certificate still does not reflect in FileSG.
- For SwimSafer assessments prior to 2018:
-SwimSafer 1.0 was originally administered via Singapore Life Saving Society (SLSS).
-For all SwimSafer 1.0 Assessments prior to 25 Apr 2018, a physical certificate was issued by SLSS, therefore there is no e-certificate generation in ActiveSG Membership Account for SwimSafer 1.0.
Reasons for not getting your e-certificate
Participant did not pass both assessments or incompletion of either assessment.
| Theory | Practical | Certificate |
| Pass | Pass | Yes |
| Pass | Failed/Not Done/Absent | No |
| Failed/Not Done/Absent | Pass | No |
Where to attempt the Theory Test?
- For Participants registered BEFORE 30th June 2024:
Please click on Theory Test Assessment v.1 to attempt the test. - For Participants registered AFTER 30th June 2024:
Please click on Theory Test Assessment v.2 to attempt the test.
Click on Theory Test Portal Guide to help you navigate through the new portal for your test. - You may re-attempt the theory test until you meet the score requirement.
For Additional Knowledge
Click on Water Safety Knowledge to find out more.
General Enquiries for Service Providers/Instructors
Registration for SwimSafer 2.0 Assessment
How to Register for a New Assessment?
- Registrations through the SwimSafer portal has ceased.
- You may key in the details of the participants through FormSG or you may use the excel template below to submit via FormSG.
- MOE may submit the details using the excel templates provided to our email or via FormSG.
- Click on SwimSafer 2.0 Assessment Registration Form to start registering.
Click on SwimSafer 2.0 Assessment Registration Form Guide to help you through registering. - Submit the details through FormSG by using excel templates below (Please follow the instructions guided on the first tab of the excel and fill in the details on the SwimSafer Assessment Participant tab):
Registration for Private Participants Template (Updated as of 9 July 2024)
Registration for MOE Participants Template (Updated as of 9 July 2024)
- Click on SwimSafer 2.0 Assessment Registration Form to start registering.
- Application(s) has to be submitted at least 10 calendar days prior to the assessment date.
Can participants be added to those who already Registered for the Assessment?
- There is a minimum fee of $50 when registering 5 or less participants.
If you want to add on:
Example 1: You have registered 3 participants initially, you want to add 2 more participants to the same assessment, you will need to send in an Assessment Change Request Form to add in the 2 participants as additional fee is not required.
Example 2: You have registered 3 participants initially, you want to add 5 more participants to the same assessment, you will be required to send in the Assessment Registration & Payment form again with the additional 5 participants' details and to just pay for 3 participants, $10 for each participant. - For more than 5 participants:
e.g. If you have 8 participants, there will be a charge of $10 per participant. In this case, it will be $80. - Add on participants for more than 5 participants' assessment:
e.g. If you have registered 5 participants or more initially and you need to add on for 2 more participants to the same assessment, you will be required to send in the Assessment Registration & Payment form again to pay for the additional 2 participants, $10 for each additional participant.
Coaching at ActiveSG swimming complex/ private facilities
Can Swim instructors without SwimSafer 2.0 certifications coach at ActiveSG pools?
Instructors without SwimSafer certification can continue to coach at ActiveSG pools by booking for lanes via corporate booking.
Only corporate companies are able to book ActiveSG lanes to conduct swimming classes other than SwimSafer.
Rates and application form for corporate booking can be found in the link below:
Corporate rates - ActiveSG (myactivesg.com)
How to Apply / Renew usage permit
To teach or coach in an ActiveSG swimming pool an instructor must first have a valid usage permit. This permit enables an instructor to utilise ActiveSG Swimming facilities for their coaching purposes.
To apply/renew for a usage permit, individual instructors must have the following perquisite:
(1) NROC membership
(2) SwimSafer 2.0 Certification
(3) Valid usage permit
How to apply/renew usage Permit:
Click on Usage Permit Application Guide to help you through the process of applying or renewing your usage permit.
Can SwimSafer 2.0 assessment be conducted at private swimming pool?
- It is mandatory for all service providers/instructors to include the full address of the assessment for assessor payment verification and for the assessors to be aware of the location.
- For all private pool facilities, service providers to submit pool specifications to SwimSafer team for approval before registering for the assessment. Service provider who did not submit the pool specifications is at risk of having the assessment terminated by the assessor(s) on-site if the pool does not meet the requirement.
- Service providers must inform assessors on the terms & conditions for the access to private pool facilities.
- Service provider must ensure that the safety plan is well covered (most private pools do not have a lifeguard on duty)
What to do in the event of bad weather?
In the event of Rain-Off
- The assessor of the assessment will check with the ActiveSG staff at the swimming complex on the projected duration of closure due to inclement weather.
- Based on the information given, the assessor will make the decision to cancel the assessment if the closure duration exceeds the hour block for the assessment.
- Service provider / Instructors to click on Rain-off option in the SwimSafer portal as soon as the assessment is postponed due to inclement weather.
Enquiries on SwimSafer 2.0 Theory test / Certificate
Why is the theory test result not reflected on the portal?
How to ensure theory test result is reflected on the portal:
- Service provider/Instructor must key in the details provided by the participants accurately when registering the assessment(E.g. Name, NRIC, D.O.B, Stage), likewise for the participants when they logged in to attempt their theory test.
- Common errors observed that have caused the theory test result inconclusive on the portal.
For example:
NRIC number
(Correct NRIC number: S1234576P)
❌Theory test result will not be reflected on the portal
-NRIC number keyed in the portal by service provider: S1234567P
-NRIC number keyed in theory assessment portal by participant: S1234576P
❌Theory test result will not be reflected on the portal
-NRIC number keyed in the portal by service provider: S1234576P
-NRIC number keyed in theory assessment portal by participant: S1234567P
✅Theory test result will be reflected on the portal
-NRIC number keyed in the portal by service provider: S1234576P
-NRIC number keyed in theory assessment portal by participant: S1234576P
D.O.B format
-Wrong: YYYY-MM-DD
-Correct: DD-MM-YYYY
(Similar situation to NRIC)
Selection of wrong theory stage
(Assessment of theory and practical test must be the same)
-Practical test: stage 4
-Theory test: stage 3
(Similar situation to NRIC)
- Participants have to get 90% of the questions correctly in order to pass the theory test
- If the necessary steps above have been completed and the results are still not reflected in the portal, service provider/instructor to provide SwimSafer team with a screen shot for the completion of theory test per participant as a form of evidence and SwimSafer team will update the changes after.
How to amend participant name & generate e-cert in service provider portal
What happen if assessors do not turn up for the assessment?
No show of assessor for the SwimSafer assessment
If the assessor did not turn up for the assessment and no prior arrangement has been made, the service provider / instructor should attempt to look for a qualified assessor on-site and the arrangement will have to be made known to SportSG. In the event that no replacement assessor can be found, the assessment will have to be postponed.
General Enquiries for Assessors
How Assessors are appointed for an Assessment?
Assessment Allocations by Service Providers or Instructors
Service Providers & Instructors will be given the option to select and coordinate from a list of assessors to allocate for their assessments.
Do Assessors still bid for Assessments?
Under the transition system, Assessments without an assigned Assessor, will be available for bidding through the Assessor Job Booking System under the Assessors Job Listing tab in this website.
Click on this Job Listing Instructional Video Guide on how to book an assessment slot.
Is there any fairness and equal access to bidding opportunity within the assessor selection process?
During the transition, we have temporarily enabled instructors to select and engage their own assessors in order to streamline the matching of assessors to assessments. This will also facilitate more conducive assessments for our participants during this transition period, as the assessors and instructors understand, and are more aligned on the requirements and quality of the assessments.
Integrity of the SwimSafer community remains paramount, and the SwimSafer team is also taking the opportunity to learn and adapt best practices for the centralised model by taking the following measures to mitigate the concern on lack of integrity:
- Provide training for assessors to ensure that they are qualified;
- Step up real-time audits and checks on the assessments;
- Toughen disciplinary actions for instructors and assessors who demonstrate a lack of integrity and professionalism; and
- Step up public education and awareness of the SwimSafer programme.
About Assessor Course
When is the next Assessor 2.0 Course?
We will announced once the date is confirmed.
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About SwimSafer
Any other website with the name “SwimSafer” or bearing any similarity to that name is not in any way connected to SportSG
Contact Us (SwimSafer)
Please reach out to us for the following enquiries:
- Payment discrepancy for SwimSafer service provider/ assessors.
- E-certificate not reflected in FileSG
Or email us at:
ActiveSG_SwimSafer@sport.gov.sg
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